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Privacy Policy

At Prokrette, we deeply value your trust and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you share with us while shopping on our website or engaging with us online.

1. Information We Collect

We only collect the essential information needed to process your orders and provide you with the best possible experience. This includes:

  • Personal Information: Name, email, phone number, shipping address, and billing details.
  • Payment Information: Secure payment details, processed through trusted payment providers.
  • Order Information: Details about the items you purchase, including product preferences and order history.
  • Website Usage Data: Information about how you interact with our website, such as IP address, device type, and browsing activity.

2. How We Use Your Information

We only use your personal information to serve you better and make your experience with Prokrette as seamless as possible. This includes:

  • Order Processing: To fulfill your orders and ensure safe delivery.
  • Communication: To keep you updated about your order status, shipping details, and provide customer service.
  • Marketing: If you’ve subscribed to our newsletter, we may send you special offers, updates, or new arrivals. You can opt out anytime.
  • Website Improvement: To improve the design and functionality of our website based on how you use it.

3. Sharing Your Information

Your privacy is important to us. We will never sell or rent your personal information. However, we may share your information in the following cases:

  • Trusted Third Parties: We may share your information with trusted service providers like payment processors and delivery companies to complete your orders.
  • Legal Requirements: If required by law or in response to a legal process, we may disclose your information.

4. Protecting Your Information

We use industry-standard security measures to protect your personal information and ensure that it is handled securely. While we take every precaution, please note that no method of transmission over the internet is 100% secure. Rest assured, we strive to maintain a high level of security at all times.

5. Cookies and Tracking

We use cookies to enhance your shopping experience and remember your preferences. Cookies are small files stored on your device that help us improve our website’s performance. You can control or disable cookies through your browser settings, though some features may not work as expected without them.

6. Your Rights

You have the right to:

  • Access your personal information.
  • Update any incorrect details.
  • Request the removal of your information from our systems.
  • Opt-out of marketing communications at any time by contacting us.

If you wish to exercise any of these rights, feel free to reach out to us at prokrette@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page. We encourage you to check this policy periodically to stay informed about how we’re protecting your information.

8. Contact Us

If you have any questions, concerns, or would like to discuss your privacy, please don’t hesitate to contact us. We’re always here to assist you:

Thank you for trusting Prokrette. We’re committed to ensuring your privacy and providing you with the best shopping experience.